New Reply Codes/Numbers to Speak with Customer Care Assistant After Dialling Helpline Number on MTN, Airtel, Glo and Etisalat

I believe by now you should have known that the only constant thing is change, and that is what MTN, Airtel, Glo and Etisalat has done in terms of the reply codes/numbers to speak with their customer care assistant after dialling their helpline numbers.

Long before now, dialling or calling any of those networks customer care number to speak with an assistant/representative is quite straightforward; after dialling their customer care line, for most of the networks, you simply reply with ‘0’and you will be transferred to speak with any of their agents available.

But now, things have changed and the reply numbers to speak directly with an assistant have totally changed and I know that many of you now find it difficult to locate the exact reply numbers to speak with their assistants after dialling their customer care numbers.

Must Read: New codes for checking of your current tariff plan

Today, we have decided to make things easier for you and we are going to be directing you on the new reply codes/numbers to speak directly with their assistants after you must have dialled their service line.

Without even wasting a single time, here are the customer care numbers and the new reply codes to speak directly with a customer care assistant on MTN, Airtel, Glo and Etisalat

= => For MTN – MTN customer care number remains 180 and to speak directly with one of their assistant after dialling 180, reply as follows; reply by pressing 1 to select English as preferred language, after which you then reply with 3 to be transferred to speak with a customer care assistant.

For short form <Dial 180>>Reply with 1>>Reply with 3>

= => For Airtel – Airtel customer care number remains 111 and now to speak with a customer care assistant after dialling 111, reply as follows;  reply by pressing 1 and reply again by pressing 9 and you will be transferred to speak with one of their assistant.

For short form <Dial 111>>>Reply with 1>>Reply with 9>

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= => For Glo – Glo customer care number remains 121 and to speak with directly with customer care assistance after dialling 121, simply reply with “0” and you will then be transferred to speak with one of their agents.

For short form <Dial 121>>reply with 0>

= => For Etisalat – Etisalat customer care number remains 200 and to speak directly with one of their agents after dialling 200, reply as follows; reply with 1 to choose English, then reply with 4 for complaints, replay again with 3 for further complaints and finally reply with 4 to speak with an assistant

The short form is <Dial 200>>reply with 1>>reply with 4>>reply with 3>>reply with 4>

Remember as usual that after dialling and replying as suggested above, you have to wait for your turn to speak with a customer care assistant pending on number of other customers on the queue, so just listen to and enjoy the music/advert they do play as they keep you on hold until you are attended to.

If you are happy with this, you can use the comment box below to express yourself freely.